FAQ - Frequently Asked Questions FAQ - Frequently Asked Questions

processing..... Loading...
Glisten ESMIS Portal

FAQ - Frequently Asked Questions

Get cutting-edge answers to frequent questions by stakeholders.

Click on a question to view the answer

1. What are the Benefits of using the Glisten ESMIS Portal?

Glisten ESMIS portal offers numerous benefits to Parents, Teachers, Administrators and School Owners. To know more about Glisten ESMIS, Click Here

2. HOW SECURE IS THE GLISTEN ESMIS PORTAL?

Glisten ESMIS portal is 100% secure.
Industry Best practices and standards are were strictly adhered to in the design and deployment of the ESMIS platform.
Security features such as Data Encryption, Authentication, Role Based Access Control, SSL, etc are actively used on the portal.

3. IS THERE A MOBILE APP FOR ESMIS?

Yes. Glisten ESMIS also has a mobile app available on Android and IOS version.
You can easily download and install the app from the Play Store or App Store. Follow the links below

4. DO I NEED SOME SORT OF TRAINING TO BE ABLE TO USE GLISTEN ESMIS PORTAL?

NO. No form of formal training is needed for you to operate the ESMIS portal as a parent or prospective customer. The System has been designed and built to be extremely easy to use for all classes of people.

5. WHAT ARE THE SYSTEM REQUIREMENTS OF THE GLISTEN ESMIS PORTAL?

All you need in order to access the ESMIS Portal is a web browser on any device; be it PC, Laptop, Tablet or Mobile.

6. HOW DO I SIGN-UP TO GET STARTED?

To sign up on the Glisten's portal, please send Parent's full Name, Phone number(s), child(ren)'s Name(s), date of birth, state of origin and class level to info@glisteninternationalacademy.com. This will enable the Administrator set up your account.

7. WHAT ONLINE PAYMENT OPTIONS ARE AVAILABLE?

The ESMIS portal offers different flexible e-payment options via our secure Paystack integration. Payment options include:
- Debit Card (Mastercard, Visa, Verve)
- Bank Transfer online
- Mobile Short Code Service (USSD)
- QR Code

8. HOW CAN I MAKE PAYMENT (FOR SCHOOL FEES, TUCKSHOP ETC.) ONLINE?

There are different links on the Home page for different payables.
For School Fees, Click here to proceed and pay now.
For Tuckshop, Click here to proceed and pay now.
For Other Fees, Click here to proceed and pay now.

9. HOW CAN I PURCHASE ADMISSION FORM AND HOW MUCH IS IT?

Admission Form purchase and submission is done online.
Nursery & Primary: N5,000.00
Secondary School: N10,000.00
Click here to proceed and purchase admission form.

10. HOW DO I TRACK MY PAYMENT TRANSACTION?

Email Notifications are sent for every payment transaction. Also, your receipts are available in your account under the 'Billing & Payment' tab.
Click here to Login Now.

11. HOW DO I CHECK MY CHILD'S PERFORMANCE OR REPORT CARD ON ESMIS?

Simply Sign-In to your account on ESMIS and go to the 'Report Card' page
Click here to Login Now.

12. I FORGOT MY USERNAME OR PASSWORD. WHAT SHOULD I DO?

You can acces your username and also reset your password online.
Click here to check your Username.
Click here to Reset your password.

13. CAN MY CHILD/WARD ALSO USE THE PORTAL?

Yes. Students have a dedicated module on the ESMIS portal.
Student can access a good number of educational e-resources online such as e-Learning etc.
Click here for Student Access.

14. HOW DO I CONTACT HELP DESK?

Click here to contact our Help Desk.